Common garage door questions
Why won't my garage door open?
Common causes include opener power, controls, a manual lock, broken springs, cable problems or mechanical binding.
Why does my garage door reverse when closing?
Safety sensors, travel settings, force settings or mechanical resistance can cause reversing.
Can I keep using a door with a broken spring?
It is better to stop operating the door. A failed spring removes part of the system that counterbalances the door's weight.
Why is one side of my garage door lower?
A cable, roller, track or spring problem may be causing uneven support or movement.
Does a broken opener mean I need a new door?
No. Opener problems and door problems are separate, though one can affect the other.
When should I consider replacing the garage door?
Replacement may make sense when damage or deterioration affects the door broadly, or when repeated major repairs are no longer practical.